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SAFETY

Safety Tips

Meeting someone new should feel exciting, not risky. A little planning goes a long way — here is how to look out for yourself and each other.
Last updated 25 October 2026 · Version 1.0

Before you meet

Move to a video or voice call first. It confirms the person looks and sounds like their profile.
Meet in a busy public place — a café, mall, park or restaurant — in daylight for a first meeting.
Tell a friend or family member where you are going, who you are meeting and when you expect to be back.
Arrange your own transport there and back so you can leave when you want to.
Do not send money, airtime, M-Pesa or gift cards to someone you have not met. A genuine friend will not ask.
Keep the first meeting short. You can always plan a second one.

At the meeting

Keep your phone charged and check in with your friend during the meet-up.
Watch your drink and do not leave it unattended. Do not accept a drink you did not see poured.
Consent matters at every step. "No" and hesitation both mean stop. If you are unsure, ask.
Have an exit plan: your own fare, a trusted contact on speed dial, and the confidence to leave.
If you feel unsafe, trust that feeling. Leave, get to a public place, and call someone you trust.

Protecting your privacy

Do not share your home address, workplace, ID number, bank details or passwords in chat.
Only share your phone number when you are comfortable. Keep conversations in the app until trust is built.
Your exact location is never shown to other users — they see an approximate distance. You can turn off distance display in Settings → Privacy if you are on Premium.
Be careful with photos that reveal your home, workplace or daily routine.

Watch for warning signs

Asks for money urgently for an emergency, hospital bill, visa or transport.
Refuses to video call, always has an excuse, or the photos look too polished to be real.
Tries to move you off the app immediately or asks for your password or OTP.
Pressures you for intimacy, private photos, or to meet somewhere secluded.
Becomes angry or threatening when you say no or ask questions.

If something goes wrong

In an emergency, call the Kenya Police on 999 or 112. Get to safety first.
Block and report the person in the app. Reporting also removes them from your deck and closes the chat.
Keep screenshots of threats or fraudulent requests, and report them to the police if a crime may have been committed. Our support team can explain how to preserve account evidence.
You are never at fault for someone else’s behaviour. Support is available — you do not have to handle it alone.

Talk to us

Email support@friendskenya.com for safety questions or help with a report. For urgent danger, always contact the police first. Read our Community Guidelines and Terms of Service for how enforcement works.

Need a hand?

A person reads every message. Email support@friendskenya.com and we will help with account, payment, privacy or safety questions.
Support centresupport@friendskenya.comDelete your account
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